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24-hour Room Service Dining All-day dining is available in the lobby with special three-course prix fixe lunches, vegan and gluten-free menus, a fabulous Sunday Brunch and of course a . Warm regards, Vince Reyes Hotel Manager. Guests of the hotel consume over 14,000 pounds of bacon, and over 40,000 pounds of chicken annually. It is wonderful to hear that they made a memorable impact during your stay, and the teams will certainly be recognized for it. This is the version of our website addressed to speakers of English in the United States. In the last two years alone, Ive traveled extensively for leisure purposes to Thailand, Japan, France, Germany, Borneo, Scotland, England, Ireland, and South Africa. As of 2020, The Peninsula Chicago has received the Forbes Travel Guides Five-Star Hotel Award every year since its opening, totaling 18 consecutive years. The Peninsula Chicago has proudly received a Forbes Travel Guide Five-Star rating each year since its opening.In 2022, The Peninsula Chicago was named the #1 hotel in the United States by U.S. News and World Report 2022. Naturally Peninsula Designed by the skilled culinary team of The Peninsula Chicago, our new Naturally Peninsula menu items are inspired by the anti-inflammatory, plant-based diets that are found in areas around the world that are often referred to as the "Blue Zones". Berries, such as blueberries and strawberries, contain anthocyanin compounds that act as potent anti-inflammatory agents, which benefit the brain and heart. Served in the heart of the hotel, The Lobby, our signature Afternoon Tea has become a . I included in my initial reservations notes that I needed a quiet room due to the fact that I was in town managing an ongoing family medical emergency hospitalization situation. 2023 HSH Management Services Limited. View more property details, sales history and Zestimate data on Zillow. Excellent service staff for 6 stars hotel. We look forward to welcoming you back soon!Warm Regards,Jason LedouxDirector of Food and Beverage. To become a Partner of Serandipians: Group Fitness classes, Treatments The rooms are controlled through pads and light switches that were a little "high tech" for some family members particular preference but they adapted. The best part of staying at the Peninsula is definitely the staff. 2023 HSH Management Services Limited. Level Contributor . And they would give back $150 to compensate for this hassle.RoomWe got a room with a King Size bed which is getting more challenging to pull off because the boys move all over the place and I end up on a couch or a chair, but they insist. Were so impressed by the Peninsula that weve decided to return again in a few months! Gorgeous interiors with dramatic views and gracious, attentive service have earned make The Peninsula the premier venue for meetings and events amongst local and international industry leaders. 24-hour access to fitness facility This response is the subjective opinion of the management representative and not of Tripadvisor LLC. . Located on the shores of Lake Michigan in the heart of the Midwest, Chicago is home to internationally acclaimed cultural attractions, theatres, renowned architecture, incredible shopping and restaurants, great jazz and blues clubs and much more. We are delighted to read that you enjoyed your stay overall, and we appreciate your feedback. Tiffany's is right below the hotel. Guest laundry and dry cleaning In all of these destinations I stayed at luxury hotels, resorts and castles. Cancellation within 24 hours will incur a 100% charge. Anything we asked for was brought promptly. Peninsula_CH, Guest Relations Manager at The Peninsula Chicago, responded to this review. Dear MickiD, Eucalyptus steam rooms I hope you will contact me directly at (312) 573 6520 or via e-mail at MaxSchroeder@peninsula.com. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Guests who stay in a suite are invited to explore the city with a three-hour chauffeur-driven experience in a MINI Cooper S Clubman, based on availability Thank you for choosing The Peninsula as the place to stay when visiting Chicago. Warm regards, Max SchroederHotel Manager, This is really a superb hotel. We spoke to Booking.com but we need a manager to approve this. We ate at the little restaurant next to the hotel (It has it's own entrance.) Chicago is a city of world-class status and unsurpassed beauty, drawing visitors from around the nation and the globe. Concierge service. The Peninsula Chicago: Luxury accommodations wIth outstanding customer service. LAST MONTH I started telling the story surrounding the "Lady of the Lake.". The hotel has become an integral part of Chicago . The Peninsula Chicago: Lovely - See 2,073 traveler reviews, 995 candid photos, and great deals for The Peninsula Chicago at Tripadvisor. I'm particularly interested in the Excellence Club Room Service Menu, but all menus are welcome Thanks . Who knows what you'll learn while enjoying the cheekily-named concoctions, such as the bourbon-black tea "Take My Breath Away" and the "Just The Two of Us," a hot beverage made with . A big reason we chose to stay here was to enjoy the ice skating rink and it was closed pretty much the entire week; no reason given. Child-friendly amenities, programs and activities Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. The hotel offers a renowned afternoon tea serving champagne and chocolate. Curated Menus, Thoughtfully Prepared. . The Sun Terrace, Fitness Center, and pool are available to Spa guests enjoying two or more hours of services, all hotel guests, and Spa Members. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. When I arrived in the room, I could hear music in cars on the street below. Its worth noting, there is also currently construction going on inside the hotel. Excellent room service food. All guestrooms and suites at The Peninsula Chicago offer the following amenities: Tripadvisor performs checks on reviews. Nonetheless a great stay and we will definitely be back. Smore flavored treats). This is certainly not up to our standards, and for this I apologize. Regards, Max SchroederHotel Manager. Luxury accommodations wIth outstanding customer service. Available Monday - Sunday 6:00 am to 11:00 pm. Our server Ian was warm, knowledgable and attentive. The Peninsula Chicago The Back Room Chicago Cruisers Pizza Bar Grill Newport Beach The 18th Amendment Bar, Geelong Sluggers World Class Sports Bar and Dueling Pianos LUXBAR Gilt Bar B.L.U.E.S. More, Dear paulbkk888, We are delighted to learn that you enjoyed your stay with us and our service. At check-in, our staff will the peninsula its by and far the best hotel in Chicago. Peninsula Academy program, offering unique, cultural and educational experiences This hotel is definately not worth the prices they charge. Pierrot Gourmet is the perfect spot for light fare. Dining Experiences. US$ 400 Mon to Thu US$ 450 Fri to Sun Half Day Mother To-Be Specifically designed for this very special time in your life, this service includes a Maternity Massage and a Healthy Glow Facial. A treat in every aspect. Dear TRoget,Thank you for choosing The Peninsula Chicago and for sharing your feedback. 163 East Walton Place, Chicago, IL 60611. I was informed in person upon check-in that my new assigned room would not be affected by this circumstance. Manicure and Pedicure. Warwick Allerton - Chicago View Hotel 2,795 reviews 0.1 miles from The Peninsula Chicago Restaurant Bar/Lounge Hampton Inn Chicago Downtown / Magnificent Mile View Hotel 1,622 reviews 0.1 miles from The Peninsula Chicago Free Wifi Fitness center Visit hotel website Breakfast included Homewood Suites by Hilton Chicago Downtown/Magnificent Mile The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. Love when a hotel has a doorbell at each room! 1,245 reviews. When I asked a question, they answered very fast and politely, so I was satisfied and I think the service of this hotel was very good. I would love to connect with you directly about your experience, should you be open to it, as we are always looking for ways to improve for our guests. small box of 4 chocolates. Thank you for choosing to stay with us and for sharing your feedback! Beyond that, otherwise very excellent. We agree that this is unacceptable and take full responsibility for this misstep. The Lobby received a one-star rating by the Michelin Guide (November) From the traditional American breakfast to. Does The Peninsula Chicago offer any business services? Whether a sangeet, garba or mehndi is on the wedding itinerary, the Peninsula Chicago has more than room for it. Enjoy a traditional afternoon tea or an Asian afternoon tea with dim sum and cakes. There were a Nespresso coffee station and a fridge. The place is absolutely gorgeous - bright and airy with exceptionally large ultra-modern rooms, but also elegant old world charm in the lobby and public areas. The floor was dirty with something that looked like black specs that were sticking to my feet. The large room was comfortable and quiet, with every detail thoughtful and perfectly executed. And I would suggest that when it is not lap swimming time that the pool attendents remove the ropes downt the middle, they just get in the way and seem like a hazard for open swim time for families and kids.they are just in the way.The staff at the Peninsula was SOOOOOOOO nice. It is well positioned for walking just about anywhere. And finally, Issac, the front desk manager went so far as to buy us hearing assist headphones for the room to allow us to watch TV. Same with the. If I still actively wrote for USA Today Travel, Id spend my time writing about the reality of my experience dealing with this fake 5-star luxury Hongkong Shanghai hotel and submit it to my editor. In 2019 The Peninsula Chicago ranked #1 Top Luxury Hotel in the US in TripAdvisors 2019 Travel Awards as well as #25 Top Luxury Hotel in the world. Air Conditioning Balcony/Terrace (some) Coffeemaker (some) Daily Maid Service Fireplace (working). /PRNewswire/ -- In a city renowned for forward-thinking design and architecture, The Peninsula Chicago continues this tradition with a comprehensive guest room. They made sure we had fresh towels. We look forward to welcoming you back again in the future. We were delighted by the end of summer-season ingredients. Ask 63CarolineS about The Peninsula Chicago, Ask BradleyS993 about The Peninsula Chicago, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 20 websites, LondonHouse Chicago, Curio Collection by Hilton, We compared the lowest prices from 17 websites, La Quinta Inn & Suites by Wyndham Chicago Downtown, We compared the lowest prices from 19 websites, We compared the lowest prices from 21 websites, The Congress Plaza Hotel & Convention Center. Forbes Travel Guide included The Peninsula Chicago on its Verified List for the Worlds Best Rooms 2019 Dear Alexandra M., Thank you for taking the time to connect and speak to us regarding the service lapse. Loved every second at this hotel. No replenishment. The service in the hotel including the restaurants are just super. Family friendly programs and events as well as a variety of childrens offers and amenities create unforgettable experiences and special memories for The Peninsulas most precious VIPs. Explore More Chicago Dining We are delighted to read that you enjoyed your visit, our service and The Terrace, which it is open during the warmer months.We hope to welcome you back again soon!Warm regards,Maria ZecGeneral Manager. Rooms are spacious (1009 was excellent, with a living area, separate Wc, corridor and large fully equipped bath and shower) with comprehensive touch lighting. Have stayed here a couple of times and been completely satisfied both visits. The room itself is all programmed on one screen for lights, tv, etc. Guests are encouraged to contribute a US$ 10 donation for children and US$ 20 for adults with 100% of the proceeds being donated to two Chicago childrens charities: Ann & Robert H. Luries Childrens Hospital and Hephzibah Childrens Association. Peninsula Academy Programs, offering unique, cultural and educational experiences. Attention to detail in every manner and exquisite furnishings and details that very few can offer out there. I also had drinks at the Terrace Bar and the setting was lovely on a perfect Autumn day.