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The ice rink is open every day until January 7, excluding Christmas Day, Boxing Day and New Year's Day, with special late night skate sessions until 8pm on Wednesday, Thursday and Friday nights from December 6. The following shows exactly what happened on Mothers Day and is a copy of my post on Facebook:"Have never been so disgusted by the quality of the food, the laziness of the staff and the standard of service at a so called 'restaurant' for many many years. We always enjoy our visit here, products available and reasonably priced. Arrived for a afternoon tea just before christmas at the tea rooms and were extremely disappointed with the food, 8 little quarters of ham and cheese two tiny mince pies and two jellies in sherry glasses, The worst to come was the scones that had been made up already with jam and SQUIRTY CREAM that had melted down and runny, we have had many afternoon teas at other venue's and been very . more. All seemed cheap food, with little thought to the preparation. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. 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First to Review. I can only hope that the probe used was sterilised after its previous use because the food was definitely not hot enough to have killed any bacteria that was introduced.This 'Julie' claimed to be the 'Manager' why do I think of the inability to find the way out of a paper bags I wonder? Performance & security by Cloudflare. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. +44 1283 703355. Won't be revisiting. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. When I did, I was told that I had rung the 'wrong person'. how was I to know who I should or shouldn't ring.. the only contact I had been given was a 'Marie'. If you know of any other garden centres or nurseries back open which are not included in the list above, please email newsdesk@derbytelegraph.co.uk with details and we can add them to the list. Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. I will pass your comments on to the team. Easter chicks in the pet section were adorable. Food not cheap 10.99 for Cottage pie more than most pub prices. New menus, again, because there has been another price increase. Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Ice skating was being thoroughly enjoyed by family groups. There will also be a festive craft fair on Saturday, November 18 and Sunday, November 19, where visitors can get ahead with their Christmas shopping with treats made by local people on show. Ice rink manager Adam Cresswell, 28, said: "The first stage is to put the platform down for everything to sit on. This is the version of our website addressed to speakers of English in the United States. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Open now : 09:00 AM - 5:30 PM See all (30) Ratings and reviews 3.5 219 #16 of 27 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE 5 - 18 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options Called in on way back home and decided to have lunch. Staff were lovely and friendly. Crockery all in good order; tea pits poured well. Anyone on or off Facebook. We normally spend some time looking round all the lovely plants but the music is rather off putting so we dont stay long. Service Wonderful but no Brioche Bun for Burger. It's great that there is an ice rink in the local area that anybody can go to. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. More information can be found on Planters at Bretby's website . We shall visit again soon x. Shop all as it should be, minus the old live giant fish in his tank. Staff were lovely and friendly. Hi,Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team.We have all our meats delivered from a local butcher so I'm shocked to hear you didn't enjoy the sausages, we usually get such great feedback.We hope you visit us again soonKind regardsGareth. The cake was expensive, what was left of what had been there, many empty uncleared plates and domes. We have all our meats delivered from a local butcher so I'm shocked to hear you didn'tMore, We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. I like it that they have a play area for the kids. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Food not cheap 10.99 for Cottage pie more than most pub prices. Bretby, South Derbyshire Bretby is a village and civil parish in the south of Derbyshire, England, north of Swadlincote and east of Burton upon Trent, on the border between Derbyshire and Staffordshire. We are celebrating over 20 years of our family owned Garden Centre and over 10 Years of our Restaurant, come and see our fantastic Garden centre that has also become a Garden Centre Association "Garden Centre of Excellence" that means we're one of the best Garden Centres in the UK. deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. The latte was one of the best I have had for some time. I love black pudding - half a piece on the plate. The salad was sadly very disappointing! "We've had regular skaters come to visit and they have said our ice is really good to skate on.". The action you just performed triggered the security solution. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Eventually I went up to the kitchen and asked when our food would be really. Nice garden centre. Off I go again to get more cutlery. . Please try again in a few minutes, Visited your garden centre today.as always you have a lovely placelots of plants and garden ornaments..and plenty of interesting items indoorsspent a good half day todayhad a lovely scones and tea.bought several plants and ornaments too. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Mince pies had hurriedly been put out, with a very good price reduction on those. The salad was sadly very disappointing! Performance & security by Cloudflare. Staff very helpful and welcoming. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. more details. 219 Reviews. Bretby Garden Centre. Planters At Bretby. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Only complaint was poor punctuation on menu,commas needed to sort list of fillings- very confusing! Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table saythat the ham and eggs was 2.00 more than wherever she'd just come from). The toast was on the plate with the rest of the food and was soggy from the beans. Bretby Lane BretbyBurton-On-Trent, DE15 0QS. The machine ran out of coke but we were told that it would be back up and running in a couple of minutes but under the they would bring our drinks over to us.. hmm. queues to order were VERY slow moving. well I'd have thought that was fairly obvious really. Find Garden Centres near Bretby, get reviews, directions, opening hours and payment details. Vegetables available limited - just got carrots with Cottage pie. Didnot taste as expected. 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I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether.More, my little girl absolutely loves it so thought we would pop by and leave a review. more details. Wordfence is a security plugin installed on over 4 million WordPress sites. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. When after a further half hour someone finally came to take the plates away I voiced my complaint about everything i have mentioned above but there was no customer service at all, no apology nothing at all. with wet runny prawn sauce! Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - its not rocket science. I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. Unfortunately I didn't time it!Eventually I went up to the kitchen and asked when our food would be really.After waiting at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. well I'd have thought that was fairly obvious really. Then, just as we finished eating, we were brought two portions of chips free-of-charge.I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong!We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. the food we got was freshly made and tasty. We really want to keep the ice in as good a condition as possible. Won't be revisiting.More, Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks wouldspeed the process a lot. Ask davidrQ6349LE about Planters At Bretby. And it's not just the ice rink attracting the crowds to the garden centre as Spotty and Blitzie the reindeer are on hand to put a smile on visitors' faces. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Great prices with both too.Then for a cup of tea. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Also watch out for 2 meals for 15.99 deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. You will then receive an email that helps you regain access. Get quick answers from Planters At Bretby staff and past visitors. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We've had quite a lot of families already come down to have a go on the ice. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. A 2019 highlight reel of the Christmas displays at Planters at Bretby Garden Centre in Bretby, Burton-upon-Trent. Crockery all in good order; tea pits poured well. White bun was dry and crumbly which spoilt the burger. Wet & Brown Lettice leaf's. Access from your area has been temporarily limited for security reasons. Cloudflare Ray ID: 7a2ae229e9cd28f8 Nurseries and garden centres across the county were granted permission to reopen from Wednesday, May 13. Learn how to create your own. Planters at Tamworth & Bretby | Planters Garden Centres When the two black coffees were served it can be best described as dishwater and undrinkable these were returned promptly. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. Lovely food in the restaurant. Called in on way back home and decided to have lunch. One cream slice had become a cream slide. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! The tomato although looked cooked was completely raw. To be fair, we were offered free drinks or a cake as compensation. What Types of Materials are Ideal for a Greenhouse. at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. PlantersatBretby, Public Relations Manager at Planters At Bretby, responded to this review. Off I go again to get more cutlery. more. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table say that the ham and eggs was 2.00 more than wherever she'd just come from). First of all this review is for the restaurant only. Needing new garden tools and plant stock, this was our obvious venue to visit.Shop all as it should be, minus the old live giant fish in his tank. We ordered 2 coffees and 2 cakes the first disappointment was they do not have soya milk (dairy allergy customers beware) all reputable coffee shops do stock it!!. Find Planters at Bretby Ltd in Burton-On-Trent, DE15. 148.251.124.245 About ten minutes passed and finally two lamb shank meals turned up followed by two roast beef meals, mine being one of the latter. All i can say to Planters restaurant is a thankyou for completely ruining my mothers day treat. Ice skating was being thoroughly enjoyed by family groups. . Or by navigating to the user icon in the top right. Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. Not usually one to complain but poor service and poor portions. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. The access road to the car park is punctuated by speed humps and rather over the top billboards, in my opinion needlessly drawing your attention to their products. Fish and chips were over cooked fish was near on black and chips pale On the A511 road (formerly A50), there is a secondary settlement, Stanhope Bretby . You can email the site owner to let them know you were blocked. Tripadvisor performs checks on reviews. Our team checks each review posted on the site disputed by our community as not meeting our. not taste as expected. Seasonal items available, including a huge range of LED scenes/vehicles. We seemed to be waiting ages for the food. 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Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. well I'd have thought that was fairly obvious really. tad expensive but you know how much it is before booking and going. Planters At Bretby Garden Centre. Improve this listing. About three minutes, if that, later the exact same plates were returned having been given a few seconds in a microwave. The yorkshire pudding was now just a soggy lump, the roast potatoes had turned to rubbery coated mush and to cap it all the whole plate was still only very slightly warm. One cream slice had become a cream slide. Tagine had cool spots! I noticed another review that refers to the 'scowling' done by the staff and can actually vouch for this as well as their actual rudeness when confronted with a complaint. Wet & Brown Lettice leaf's. Thanks for the review, we are so pleased you enjoyed the food and our service Opening hours Reviews Monday09:00 - 18:00 Tuesday09:00 - 18:00 Wednesday09:00 - 18:00 Thursday09:00 - 18:00 Friday09:00 - 18:00 Saturday09:00 - 18:00 Sunday10:30 - 16:30 Are the opening hours incorrect? btwthe map isnt for bretby by burton on trent! My grandsons meal was exactly the same (he had the roast beef too) after searching we finally found someone and sent the food back because it was cold. When we first asked for an update, we were told that they were busy and there was a bit of a delay. Mince pies had hurriedly been put out, with a very good price reduction on those. Those trading again are enforcing social-distancing measures, with many limiting the amount of customers allowed in at any one time. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. Closes in 4 h 52 min. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. No one at any time during our meal did anyone come to the table to check that everything was okay. Sadly we wont be returning for lunch again, when you pay this much I expect quality. Tel: 01283 . Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. But then I got to the peas, these weren't even Luke warm, they were stone cold. Soup luke warm sent it back came back with skin on where had been reheated to much Called here spent around 30 on plants and impulse buy gifts. Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. Poor quality food. If there has to be music ( which Id rather there wasnt ) can it not be something more serene and not so loud as it spoils the experience. wouls call again ifin area.More, We ordered 2 prawn salads, for around 22 as I recall, including sparkling water. Planters at Bretby Ticket Portal Home Branches My Account Search 0 Basket Home Visit our homepage; My Account Manage your details; FAQs Got a question? 92 Bretby Lane, Bretby, Derbyshire, DE15 0QS . cafe/restaurant was fairly busy. She was extremely rude, claiming that I should have rung to speak to the Manager (this confused me somewhat as she had said she was the Manager?? Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. 19 Ashby Rd E, Bretby, Derbyshire, DE15 0PS . absolutely no issues yes its atad expensive but you know how much it is before booking and going. Plates taken away but nothing more happened. In the meantime others round us were being served to the point that the couple on tge next table had their starter, main course and dessert and we are still waiting for our main ciurse to turn up. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Finally someone came and asked whether we had been served we said no but then she had to retake our order. Dont go unless you want to be ages waiting for food. Nice gift shop too. Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! If you think you have been blocked in error, contact the owner of this site for assistance.