Interview questions and answer examples and any other content may be used else where on the site. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. Image source: Times Herald. I also receive emails from different pharmacy pages with interesting articles.". I like to get to know people and ask them questions about themselves. Since I have two high school girls who are involved in music. Takes notes when I have to and double-check my work to make sure it's done right like typing prescriptions. You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team-led environment. "I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. In looking to hire you at Kaiser Permanente, your interviewer wants to know that you have a methodical approach to problem-solving. That question can start up a great conversation, and you may learn a thing or two as well. ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. Also, avoid telling the interviewer that you get along with everyone all the time. During my training, I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia. To get at your ability to do this, be sure to read through the job description thoroughly prior to your interview. Behavioral 2. ", "As I look back on my career and my life outside of work, my greatest weakness has always been my avoidance of conflict. The success of Kaiser Permanente thrives on the accuracy of information and organization in all work that they do. ", "Where I work, we have a diverse team; we all work together by translating to patients, helping them understand when they have questions, and splitting the job to get it done on time.". Talk about how your role at Kaiser Permanente can have an effect on the customers of the organization and how you go about providing excellent service to those customers. What is the hiring process for remote jobs at Kaiser Permanente? In knowing that, I reached out to key players from our emergency department, nursing administration, and med/surgery unit to take part on our committee. It seems you would be a wonderful teammate to have around. Well done! With this question, the interviewer is trying to get an idea of how you interact with challenging people, such as a coworker who is hard to please or has a tendency to intimidate others. ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. ", "To me, it means to have a positive attitude to patients, smile and make them feel comfortable, answer any question they have, or resolve any issues they have. ", "In my current role as the lead scheduler, I am responsible for making the schedules for the schedulers in three different departments. "I understand that compassion is one of the top qualities that I need to bring to the workplace at Kaiser Permanente and I consider myself a very compassionate person. ", "I am happy to hear that Kaiser Permanente values long-term relationships. I would look forward to working in an organization of this size to better experience an even wider amount of diversity. Ensure that your answer does not include a factor that would make you appear unfit for the job that you are interviewing for and reiterate how you effectively handle this stressor in your work. My coworkers and patients always have an easy time talking to me and bouncing new ideas my way. I also keep myself open to my colleagues so that they can know and understand me better as well. "I handle stress very well, and when you call my references, they will attest to this fact. I had 2 interviews with kaiser received and offer within a week. This could include increasing budgets or improving patient care. ", "Yes, the pharmacist and I are the ones that order prescriptions most of the time. I called for one of our CNAs to come and help me get the patient to the bathroom and back to his bed. I indulge in the things that make me happy on my time off. ", "I will be successful in this role because I'm responsible, hardworking, learn fast, multitasker, and I'm reliable. As the manager, I knew I could not let this behavior continue. Do you consider yourself a compassionate person? Wonderful! Your response makes it clear that you volunteer in your community in various ways. No matter if you will be working in front-line patient care or back-end support at Kaiser Permanente, communication can be the key to success in the healthcare world. Also, I am organized, bilingual, and I have pharmaceutical knowledge. What questions did they ask during your interview at Kaiser Permanente? I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. Definition. I also dislike when the morale of the lab is low. You can access your electronic health care and coverage information with non-Kaiser Permanente (third party) web and mobile applications. One of the things that attracted me to working with Kaiser Permanente is your ongoing community-based research collaborations. I love the fact that Kaiser Permanente seeks to improve the health of both your members and communities that you serve and I'd love to be a part of that mission moving forward. I don't know what the patient could be going through, but showing I care for them and treating them like family will make a difference for them to feel better. I know that working as a team is of utmost importance here and the team members having a clear understanding of how we can work together would be extremely beneficial. I hope to involve them in various Kaiser community volunteering opportunities.". I am currently pursuing my MBA to help advance me into a leadership position later in my career, and I'm hopeful that opportunities will exist down the road with Kaiser Permanente when I am ready to demonstrate my ability to lead. Be sure that some of the skills you mention are a match with what Kaiser Permanente is looking for in the job posting or job description. Indeed's survey asked over 1,877 respondents whether they felt that their interview at Kaiser Permanente was a fair assessment of their skills. I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". It sounds like you have the experience the interviewer would be looking for. If hired at Kaiser Permanente, I would prioritize learning the inventory and ordering procedures for this unit upon starting. Assure the interviewer that you would treat everyone at Kaiser Permanente with great respect and a positive attitude. I strive for perfection too often, which causes unnecessary stress for myself. In addition to this podcast, I also subscribe to a couple of industry blogs. Talk to the interviewer about how you can maintain that appropriate balance for yourself. At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. You can enhance this response further by also sharing what you did to build team morale and try to maintain a healthy work/life balance in the face of increased workloads and long hours. Asked July 30, 2016 22 answers Answered October 27, 2022 Look for mock interviews you can purchase for 8$ month. Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. ", "In my current position, we were running into several issues about a year ago that involved the inventory and stocking of supplies in patient rooms. Employees of the organization must be able to work with a wide variety of people in a wide array of departments. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. I also help the pharmacist with anything they needed from translating to ringing up customers. With my coworkers, I am the person that is usually quiet and takes in as much information as possible when we are in a problem-solving environment. ", "I have three philosophies when it comes to my work. I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. Your interviewer would like to know how your communication skills have benefited your team in the past. A child dies, a patient yells at you, or you have to give someone a cancer diagnosis. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. If possible, try to point out your ability to stay calm in an emotional situation on the job by pointing out a time that you had to in the past with great results.Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. Discuss with the interviewer what you think you will need to deliver exceptional service in this role. I work good under stressful situations, and I'm good at resolving patients' problems.". I was nervous that I was not using the proper equipment during high-exposure risk procedures. Discuss the ways that you would build strong and healthy relationships if hired. Know peds RSV scenerio : it's big now on the news . My organized and efficient communication skills will be an asset to Radiology when communicating with other departments.". Our job requires multi-tasking, so I tackle one patient at a time while giving each patient my full attention. Did you consider that the patient's physical pain or feeling ill would make his temper short? Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. To help you prepare for a Kaiser Permanente job interview, here are 35 interview questions and answer examples. You offer multiple solutions, look at the issue from all angles, and aren't afraid to ask for help when needed. I start this by building trust in my patients with my clinical expertise and my interpersonal skills. Find additional company focused interview questions by practicing from one of our industry sets. My spouse and I are a foster home for abandoned dogs and we love this aspect of our lives. Explore. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Kaiser Permanente. Your answer should include your ability to be patient, kind, and confirming to best answer this question. ", "This is a great question. The patient was angry and threatened to leave AMA. My documentation is strong, as well. I take the time to listen and reflect back to ensure that I am providing the best care possible. Kaiser Permanente is an extremely large and diverse organization and their hiring managers are looking to piece together teams that are diverse and well-rounded. As part of the team, I lead the cause of making sure that we took all factors into account and walked through all solutions that we could imagine. ", "I'm a very detailed and organized person. ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. I get along well with others and work well as a team.". My approach is to tune out the negativity and try to figure out why the personality is difficult. A five minute walk or a quick conversation with a colleague can make a world of difference in breaking up a hectic day. The COVID-19 pandemic presented many opportunities to adapt as the situation evolved. As you answer this question with a specific example from your past, reiterate to your interviewer that you have excellent verbal communication skills and listening skills that will help you be a great communicator on their team at Kaiser Permanente. I have trained myself to adapt my communication style, so a patient gets what they need. I have a kind and outgoing personality. If you can, match your strengths to the requirements outlined in the job description and make sure to thoroughly research the position prior to your interview. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. Read our Terms of Use for more information. "Every day at work, I remind myself that everyone I come across has their struggles. Here at Kaiser Permanente, I would look forward to being the ideas person on your team and also expanding my confidence and skill set in taking the lead on some projects. Your interviewer will be looking for you to own up to your mistake and do what it takes to correct it. I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. ", "Knowing that I wanted to pursue a career that involved healthcare and science, I received my bachelor's degree in cytotechnology from Thomas Jefferson University. "I have a clean criminal record and am happy to comply with any background check you require of me for this role. I am an attentive listener and a compassionate caregiver. "My customer service skills with my patients are definitely one of my strengths. As you answer, don't hesitate to talk about the things that you enjoy in your free time to show that you have the ability to mentally and physically recharge yourself after a hard day's work. Discuss how you can thrive in this role, even during the most stressful times. Upon first taking the call, the patient was name calling and yelling. Assure the interviewer that you are able and willing to pass a complete background check if hired at Kaiser Permanente. There is a balance between allowing normal emotion and allowing it to impact your work. Every person I care for has a story. Did you consider how leaving AMA would impact his health and well-being? In asking this question, your interviewer truly wants to understand the role that you naturally take on when put into a team-based environment. This organization includes my scheduling, paperwork, and more. If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. Now, I make sure that I find that healthy mix of providing friendly care to my patients while being timely on my rounds. Problem-solving and dispute resolution are critical skills to possess on the team at Kaiser Permanente. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. Great answer! We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. My personality would positively benefit your team at Kaiser Permanente through my consistent approach to doing the right things in patient care. ", "I'm human, and of course, I feel sad if one of my patients has bad news if a customer dies or something happens to my coworkers or someone I care about, but I also don't let those feelings affect my job and productivity.". I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. I grew up in a fairly homogeneous town in Montana. When talking about how you would fit with the company's cultural values it's important to emphasize that you know what those are by stating them. Once this trust is developed, my patients can fully trust me and recommend my services to future patients. If possible, pick a weakness that is not a core skill for the position you are interviewing for. Among the early respondents was Dr. Sidney R. Garfield, who began to experiment with innovative ways to put advanced medical ideas into . I am very fortunate to be where I am at today, and I think it is vital that people lend their time and efforts to help those that are less fortunate. But this is usually just for transitions. Highlight your ability to be responsible when it comes to related administrative tasks required for this role with Kaiser Permanente, even if the role you are interviewing for isn't in a clinical setting. Second, I want to be the best at what I do. ", "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. You've answered well by sharing that you face stressful situations head-on. Staying on a deadline is very helpful, and I will delegate when necessary to alleviate some stress. I feel that your focus will be a great fit with my long-term career goals to eventually work in primary care with a great organization. Are there specific Kaiser volunteer opportunities you'd be interested in?
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