According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Enjoy the event! Browse your upcoming events and tap the ticket icon for the one you would like to sell. Sorry we couldn't be helpful. How far in advance can I access my tickets? Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you already have an AXS account, the tickets will be transferred to your account automatically. Show the ticket in the App at the entrance and get them scanned to enter. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. I purchased tickets for a concert back in February. What is AXS Official Resale and where do the tickets come from? Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. It depends. Tap the gameyou are attending tap View All to see more games. (*If you can't remember your password, tap. You will enter your community username and new password and done! AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Bought tickets for a group? Then when it sells and you are paid, you transfer it using the app. Open the AXS app Sign in or create an AXS account. Follow the steps below to access the tickets: Did you find it helpful? Press question mark to learn the rest of the keyboard shortcuts. AXS Mobile ID allows you to manage . For more information, please see our Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Overall, disappointing, but fair. Use of this website signifies your agreement to our. Hey guys, I just joined this group so if this isnt allowed lmk. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Theyll just have to create an AXS account to claim their tickets. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Youll be able to transfer money to your bank from your account on AXS.com. Even if you call within 48 hours of your event, you will probably get no help at all. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Customer service all the way to your seat, 2000-2022 StubHub. Here we are. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Your guests will need to create an AXS account to receive tickets. There has to be some way, right. This is the QR code you will display upon entering the venue. What if my guests arrive at different times? Click the 'Transfer' button and your guest will receive a notification via . Fast forward to this past weekend, the day of the show, the tickets still were not transferred. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. You've been successfully subscribed - thanks! The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Yes Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. To view your AXS Mobile ID tickets click on your initials in the middle. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Easy! OR. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." There is no fee for transferring seats and you are allowed unlimited transfers. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Browse your upcoming events and tap the ticket icon for the game or event you would. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Theyll just have to create an AXS account to claim their tickets. Step 1: Download and Login into MLB Ballpark App. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. What are my options here? AXS Mobile ID tickets are digital and cannot be printed for venue entry. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Then your friends can get in with their own phones using the AXS app. When I sell tickets, do I have to deal with the buyer? You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Otherwise you have until your friend creates an account to cancel the transfer. Ability to transfer and/or sell tickets varies by show and is subject to change. If you already have an AXS account, the tickets will be transferred to your account automatically. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Sorry we couldn't be helpful. How do I use the Rockets App to enter the building? Sorry we couldn't be helpful. If you do not currently have an AXS account you will be instructed to create one during your purchase. After completing the account information, you may buy, sell or manage any seats in your account. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Its up to the promoter, artist, or team if you can sell tickets or not. However, we recommend that you transfer tickets to each person attending the event. Official Tickets and Your Source for Live Entertainment | AXS.com So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). When listing tickets, you decide how long your listing will be available for others to buy. Before following any of the steps below, make sure you download the Official Houston Rockets App! AXS handles payment and delivery so buyers and sellers never interact with each other. When your tickets sell, youll receive an email informing you of the sale. Danielle is the author of this solution article. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. When fans have tickets they cant use, they list them for other fans to buy. Transferring Tickets. Remember, your friends can always transfer tickets back to you. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Help us improve this article with your feedback. I purchased 2 tickets through stubhub January 2020. If they already have an AXS account set up the tickets will go in their account automatically. On the review page, click the Transfer button to send the tickets. Anyone have success getting something similar resolved day of show? Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) totally rinky dink. Select the tickets to transfer and enter the recipient's information. Flew in for this show. it never happened. I purchased tickets for a concert back in February. StubHub told me to call AXS and let them know this was due to the show being postponed. As an event draws closer, venues generate the barcodes for each ticket. Flew in for this show. When I buy tickets, do I have to deal with the seller? When I sell tickets, do I have to deal with the buyer? Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Never. On the Review page, click the List Tickets button to finish. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). You may also review your transfers and purchase history at AXS.com. All Rights Reserved. Cookie Notice This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Thanks! Use of this website signifies your agreement to our. Your Privacy Choices | AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. The Fox Theater Foundation. If you do not currently have an AXS account you will be instructed to create one during your purchase. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Lindsay is the author of this solution article. [deleted] 1 yr. ago. Tap Tickets Tab (pull down on the screen to refresh if necessary). The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). For more information, please see our Click the Sell button next to the event in your AXS Account. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tickets Seat numbers it lists 13-16 ? | Its up to you! Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. and our It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. If available, youll see the option to get tickets with AXS Official Resale on the event page. it must be some garage shop with three programmers. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. 2023 Crypto.com Arena. Stub hub sent my hockey tickets for a las vegas game to axs. SOLD TICKETS VIA AXS. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. The game is in 36 hours. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. We are changing the way you register and sign-in to the StubHub Community. They assured me that the tickets would be transfered once they got ahold of the seller. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. I bought two tickets to a New York Islanders game at Nassau Coliseum. All rights reserved. So you can sell on StubHub or any other way you find. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Help us improve this article with your feedback. The event staff will scan this digital barcode to let you and your party into the event. Sign in or create an AXS account. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Can I have multiple tickets on one phone? and our The concert is tomorrow. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Did you find it helpful? If your friend already has an AXS account, the tickets will be transferred instantaneously. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. After the switch, you will enter the email address you use to access the community in order to reset your password. If your friend already has an AXS account, the tickets will be transferred instantaneously. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I had flown from TX to NY for this show with my friend. AXS handles payment and delivery so buyers and sellers never interact with each other. This will bring you to the page to confirm the correct email associated with the order. Tix originally purchased Spring 2020, was postponed until today 7/31/21. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Many fans find it best to TRANSFER the seats to their guests prior to the event. Your guests will need to create an AXS account to receive tickets. i had the exact same problem. I was never able to get ahold of SH again. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Nope. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Nope. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? You should see something to transfer. Also, to make it even more . When its time for the event, they can open the app to show their tickets on their phone. No paper tickets required. Apparently it is actually AXS? I have a problem with AXS Tickets Are you having issues? A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. What is transfer? I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Copyright The Rockets App is free to download and available in the App Store or the Google Play Store. Show the tickets on your phone for everyone in your group. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Site Map | No. Tickets Not Showing Up In AXS Hello! After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. After logging into the app, verify the tickets are available in the app. Sign into your AXS Account and click Listings. Select the tickets to sell, and then set your price and selling options. Open the App and sign in to see your tickets. You'll then be asked to review the transfer. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. axs allows you to transfer ticket you have bought from within the app. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Privacy Policy | AXS Mobile ID allows for convenience, flexibility and security. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics After the switch, you will enter the email address you use to access the community in order to reset your password. After completing the account information, you may buy, sell or manage any seats in your account. may not be valid. Show was postponed from June 2020 to July 2021 due to covid. On the review page, click the Transfer button to send the tickets. Help us improve this article with your feedback. Now we just want to get rid of them ugh. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Why did the venue decide to use AXS Mobile ID? Your tickets will no longer be listed for others to buy. Privacy Policy. Have screenshots and stuff with timestamps to also prove this is a thing. If you see a Sell button next to your tickets in your account, you can sell them! Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. If you see a Sell button next to your tickets in your account, you can sell them! Was wondering if you had any update on how yours is going? Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. The gig has not been cancelled we just chose not to go. Select the tickets to transfer and enter the recipients information. Cookie Notice Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). 2021 Vivid Seats Ltd. All rights reserved. After that, the tickets will be theirs to use with the AXS app. Theyll also need to get the AXS app. Transfer tickets to friends (for select events). You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Just follow the simple steps to make the tickets officially yours. AXS Mobile ID allows for convenience, flexibility and security. All Rights Reserved. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Try to contact them on their Twitter account. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Have mobile tickets and cannot find barcode. Article. Yep! Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer".
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