Heres a quick comparison of using an email-focused approach vs more flexible methods of communication: For example, some clients may welcome the occasional phone call as a much-needed break from the monotony of responding to emails all day. And if you cant think of a single legitimate reason to follow up that would be beneficial to the recipient, dont. Simply put, checking in means when you want to update your friends on your whereabouts or activity. I just wanted to say "Hi" and see if there was anything we could do better? Of course, this doesn't mean that you should stop following up with prospects just that you put slightly more effort into it. If youre hoping for a specific result, conclude with a Call To Action (CTA) that points your contact at the next step and prompts action. Example: I recently had a chance to speak with [mutual contact] and they shared some positive observations on X prospect over the past quarter.. go check. I have some recommendations on how to get you there.. Example: Congratulations on your well-deserved promotion at X! Sometimes this just means they arent interested in what you have to offer but dont want to come across as overly abrupt or dismissive. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? Can I say just checking in? This link will open in a new window. Hope all is well. Would you like a demo? Have a look. As salespeople, following up with prospects comes in as a basic instinct. (Correct Version), 6 Steps To Politely Remind Someone To Reply To Your Email, 30 Best Replies To Whats Up? (Funny & Friendly), Comma after Regards in Emails (Best Practice), Is Best Regards Capitalized? Its important to reach out within the timeframe they stated, otherwise your window of opportunity might close prematurely. The heres more information email Prospects sometimes require a bit more information before making a buying decision. Example: We see company X has been using Y strategy effectively this past quarter, how are you planning to address this recent development?. If your friend is more likely to respond to feelings-based questions ones they can answer with I feel XYZ, rather than recounting events, like I did XYZ and then ABC this may be a good way to go, Anwar says. As a general rule, you want your messages to create a sense of urgency or excitement on part of the recipient. Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. If someone is stuck on a project, it might be useful to offer them support. Or, another variation is the Baseball Opening, which is Im calling to just touch base. If you've already started a sales process, there are many scenarios that could warrant a "just checking in" email. Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. Congratulate a potential decision-maker on a promotion. Updates On Product/Services. You can even send a checking-in message just because you havent heard from someone in a while. Here's why! With time passed, your old prospect could be looking for a new company. Sometimes prospects just forgot they spoke with you and need a reminder of your initial conversation to get things moving again. Asking about a persons wellbeing can feel awkward; you want to strike the right mix of caring and relaxed, so they dont feel theyre being grilled. Free and premium plans, Sales CRM software. From hair trends to relationship advice, our daily newsletter has everything you need to sound like a person whos on TikTok, even if you arent. Dear Mr. Tomkins,Is there anything I can help with on the matter? Grammarly can check your spelling and save you from grammar and punctuation mistakes. 10. Theyre the bane of our inbox existence. For more examples like this, check out these alternatives to touch base emails. I was just thinking of you and wanted to say hi. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. i just wanted to make sure. I liked what you had to say about building trust with new subscribers. Grab this free report. A new law or regulation could impact their urgency. Ask if they're still interested in achieving X goal. Its also another specific thing that gives them a clear boundary: were talking about this right now, not everything else. Just checking in to see if youve completed that report I asked for. Just checking in to make sure youre coming to the meeting. Just checking in did you get this, and are you able to meet with me? When we say just checking in, were trying to soften the real message: Dont ignore me. Example: I wanted to personally congratulate you and your organization on reaching X milestone!. I like to ask a follow up on how theyre really going, encouraging them to give more detail, including the good, the bad and even the ugly. She says it usually gets a smile, but it needs to be delivered in a way that isnt pushy or demanding. If you need any more clarification, dont hesitate to reach out.. Do you need any support from me on asks for an update while also being supportive and friendly. If there's an event in the prospect's area that's relevant to their industry or business, connect with them on that. Webbe checking. are not protected by an attorney-client privilege and are instead governed by our Privacy Policy. RingCentrals integrations with other tools also open up new powerful ways of working more efficiently as a team. And beyond the handy app that has messaging and video conferencing built in, RingCentral also has an outbound contact center thats designed for sales teams to reach out to prospectsand get timely responses. Gauge their interest in achieving a goal you might have spoken about previously. Checking in is a term that has been taken over by social media platforms like Facebook and Instagram. I notice you have not kept me updated over the last week.I hope all is well,Mr. How do you know if youre ready to retire email (and try something different)? Wed like to schedule a meeting to offer you assistance in working through the matter.. Sometimes you need to know where a project or task stands. 13. ", "We appreciate your interest. Whats the problem with just checking in emails? Respond to something the prospect said on social media, then follow up with more resources. Example: With the recent influx of X jobs, I wanted to ask if your company was in need of a product to better serve this newly developed role.. I havent seen any updates from through, and I havent heard from you about it yet.Just checking in for some updates,Mr. Your messages should provide value to your prospects. Let them know your team has added a product feature they wanted. It usually means that we dont expect any updates in the email reply, but we want to meet with them in person before we make any final decisions about whats going on. Dont apologize for doing your job, apologize when it is merited. Describe a potential opportunity. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right Followup, or Follow Up, or Follow-up? Your inbox is flooded with notifications and emails - A lot of them are sales pitches and follow-up emails, saying "Hi, Do you have time," or that says "Hey! (Say I apologize for the inconvenience instead) No one likes excuses, and it puts you on the defense. Just because they began working with a competitors product doesnt necessarily mean theyre in love with it either. Respond on social media. If general questions might get a vague response, pinpointing various events or situations may encourage them to give you a heap of detail. Heres what the research says about some of the most popular ones. Heres what to say instead of I just wanted to follow up in an email: In the rest of the article, well explain how to use each of the alternatives by providing email samples. If you dont, think of one. You might pick them up straight from our blog post or get inspired to draft a much interesting follow-up pitch. See pricing, Marketing automation software. Editor's note: This post was originally published in March 2019 and has been updated for comprehensiveness. 1 Ask Drop the checking in wind-up and ask for an update politely and directly. ", "Hi, Did you know that we are mentioned by [media source] as one of the best companies to work with? When an email just wont cut it Keeping in touch with your contacts doesnt have to be an email-only affair, of 3. A message like this one doesnt put any stress on the recipient to. The rule of thumb for "just checking in" emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. LinkedIn. Ive just read this great blog post about [relevant topic] that I think youll find useful [link to post]. And if you can't think of a single legitimate reason to follow up that would be beneficial to your prospect, don't. Would you oblige our request? How to quit: Changing but to and helps you look for two positive outcomes, rather than looking for reasons you cant reach a goal or complete a task. How do I not say just checking in? Wed like to schedule a meeting to offer you assistance in optimizing your strategy., If you've found an article that's relevant to their industry or profession, send it to them instead of saying "just checking in. Id be happy to talk you through them and answer any questions you have on a call. Keeping in touch with your contacts doesnt have to be an email-only affair, of course. Of course, every rule has an exception. Instead of using the same old tired words, "Just Checking in" in your emails, try one of these creative alternatives. Reach out to them to gauge their satisfaction or if they still could benefit from yours. Other times theyre waiting for the go-ahead from another project partner. Did this thread get buried? Sometimes the best way to say just checking in is to just come out and say it. Please let us know what you think! Example: Hi [prospect name]. Grammarly helps you communicate confidently This is always a wonderful way to check in, Anwar says. It can be helpful to explain why the task is important to you, too. One important tool you can use to connect is social media. Let me know if theres anything you need from me.. Have you figured out the best course of action?Yours,Damien, Dear Ms. Catford,I just wanted to follow up with you regarding the business at hand. Reminding your contact of an upcoming deadline, or asking for an answer within a given timeframe, is more likely to elicit a prompt response. Finally, you might benefit from looking into the following follow-up email samples: Hi Mike,Whats going on with the mission at the moment? 1 Ask Drop the checking in wind-up and ask for an update politely and directly. Now, take a look at these follow-up email examples to see how this alternative works: Dear Christina,Do you have any updates on the matter at hand? Donkey, Do you have any updates on is one of the more popular choices on our list with alternatives to I just wanted to follow up.. I need an answer, already! These are tried and tested and are guaranteed to get you results. You might find this useful. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? Can I say just checking in? I re-shared it and wanted to convey my interest in person. Instead of saying I just wanted to follow up, you can say can we schedule a follow-up on.. Use these 4 alternatives to just checking in emails: Theres no perfect alternative to this email but there are a few follow-up sales emails you can rely on to get back on your prospects radar. Accept, How to Politely Say Just Checking In in a Formal Email, Just Checking In to See How Youre Doing Messages for a Friend or Family Member, How to Say Just Checking In On You After the Recipient Experienced a Loss or Tragedy. How are they managing that really stressful issue with their car/their landlady/their landladys cat that hates them? A quiz plugin like [your app] could be the answer to the conversion problem you mentioned. December 22, 2021, It takes almost no thought or time to write a "just checking in" email. Has there been any progress on works well if you want to follow up and ask for direct work updates. This is another way to rekindle a conversation you began before. Follow-up emails provide a great opportunity to get a little more personal with your prospects. Some people dont respond well to religious sentiments, however, so its important to keep the specific recipient in mind. Our expert guidance can make your life a little easier during this time. If they've posted on a forum, answer one of their questions and follow up with more resources. For information about opting out, click here. Remember: You have to actually write the post, of course. If we havent been updated for a while, its a good idea to send an email containing this phrase to let somebody know that you expected a reply from them a while ago on your previous email. WebInstead of saying I just wanted to follow up, you can say can we schedule a follow-up on. This alternative works well when we want to set up a meeting to discuss matters. Bring their attention to something their competitor is doing well and ask how they plan to address it. Asking for a status update is a good way to make sure things stay on track. Theyre the bane of our inbox existence. i am calling. Emails get lost in busy inboxes. Sometimes you need to find out where a task stands or how a project is progressing, be it from a member of your team, a project partner, or client contact. Usually, we only send it to ask if anything is wrong. ", "Hi, Here is an interesting guide on How to [topic]. Read more about Martin here. If you know what the persons been working on lately, you can check in by asking about that specific thing. Here are 10 better ways to say this, 10 Thank You For Your Understanding Alternatives. I have an awesome lasagna.. Example: We know your company is making waves in the X industry, so wed like to share our recent article with you to use as a resource for your mission.. ". Buyers usually receive a variation of, "Hi [Prospect], I haven't heard back from you, so I wanted to check in. He has six years of experience in professional communication with clients, executives, and colleagues. Example: Im currently writing an article about X industry and the projection of Y in the next year. I have plenty of skills that could be useful in this situation.Kind regards,George Sorrow, To Henrietta,Do you need any support from me on the project? Having more resources usually means growth, and growth means addressing priorities that weren't previously top-of-mind. ', "Hi, you might find this video interesting. Small business, SMB communication, SMB employee experience. How do I not say just checking in? Even when youre ultimately trying to get something, it can be helpful to give something useful as a lead-in. Recommend an event. Tip: If you're "just checking in" on a family member or friend because they recently lost someone, our post-loss checklist might be worth sharing. 1 Ask Drop the checking in wind-up and ask for an update politely and directly. Share a relevant industry article. Suppose its been over a week since you had a call or face-to-face meeting with a prospect and they still havent got back to you with a buying decision. Michaels. Checking in on a friend or family member can be more personal and informal. WebThe rule of thumb for just checking in emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. If someone in your life is going through a hard time, you might want to quickly check-in to see how theyre doing. If your goal is to impress your potential decision-maker, aka prospects, make them have a good time reading your email and want them to respond to you. Of course, youll want to bring up as many important facts and answer as many questions as you can during the initial meeting or call. Are you free for another call next week? To do so, you should definitely try these phrases. Create personalized videos at scale with dynamic data, Create personalized images with dynamic data, Add personalized videos/images into your emails, Add personalized videos/images to your Linkedin outreach, Send personalized videos/images to your contacts, Auto generate videos via API or no-code tools, Auto generate images via API or no-code tools, Send personalized content from your existing tools, Add personalized videos/images in your emails, 10 Alternatives to As Per Our Conversation, Dont use this awful filler when you dont have anything else better to say! Be very smart at drafting your emails when you want to cash on the guilt-trip scenario and spin a positive approach on it. 3.What can I say instead of just checking in? Let me know if we can be of assistance in the future.. And if you cant think of a single legitimate reason to follow up that would be beneficial to the recipient, dont. Published: WebThe rule of thumb for just checking in emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. Your sisters been super distant since she lost her job, and you want to make sure shes OK, but theres something about the phrase checking in that makes you cringe. This gives them an example of what's possible with your company. Answer a question on an online forum. for your reference. I feel like we havent communicated for a while.Kind regards,Evangeline Button, Hello Bruce,Whats going on with the status report? ", "We're excited to share the new and improved website. Have they published a new post on their blog? Therefore, that could push someone to update us much quicker than they would have if we said nothing.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'grammarhow_com-medrectangle-3','ezslot_6',106,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-medrectangle-3-0'); Lastly, the following email examples will help you understand this one: Dear Stu,Where are we with the report? Example: Hi! Sometimes, all it takes is a few words, letting the person know theyre in your thoughts, to brighten that persons day. I had lunch with Kristina Smalley yesterday and your name came up. Even as a professional acquaintance, there may be something you can do to help. An initial call or meeting will often focus on the technical and practical aspects of doing business with you, but might not give you enough time to paint an exciting picture of the road to success. Here are a few ways to make sure your follow-up incites action, not apathy. Id love to meet for coffee this week to talk about potentially working together. Moreover, its especially effective if weve been out of the loop for a while. Example: We have attached a quick guide on how to X to help you achieve Y. For example, you might refer them to a blog post or a piece of research thats extremely relevant to their business, or you could let them know that theres an upcoming industry conference in their town that they should attend. WebSometimes the best way to say just checking in is to just come out and say it. Your prospect made a commitment to do something and hasn't done it, or has gone dark. 2023 RingCentral, Inc. All rights reserved. Tell the prospect you're writing a blog post featuring industry experts, then ask to quote them. Thank you for your interest in RingCentral. ", "I've been meaning to ask, how did the conference go? Generally, there are two other variations you can use: Removing just allows you to sound formal and respectful. Id love to discuss your progress so far.Thank you,Mrs. 2. It never hurts to mention the connections you and your contact have in common as long as theyre relevant to the ongoing conversation. Sometimes people are just too busy to get back to you. Here are the key things to consider when determining how long your videos should be. Are you free for a call this week to move things forward?. We have a ton of relevant blogs and sales email templates that you might want to use. It can also be helpful to ask the other person to tell you their story, McBain says. Updates are important in business settings, especially if you have a managerial position. Instead of just checking in to see how they are, you should only reach out if you can offer them something of genuine value. Customer service, support, and engagement, Free and unlimited video meetings and team messaging, Drive efficiency with all your work on one platform, Discover hundreds of apps that are vital for your business, Join our developer community and build custom workflows, The trouble with just checking in emails, 7 alternatives to just check in (with examples), RingCentrals integration with Gong.ios AI analytics engine, NEW: Customer Service Essentials bundle for small businesses, 15 top communication tools for small businesses, 13 more effective alternatives to just touching base emails, 4 clever ways to cut down on back-and-forth emails, If you told them youd follow up with them within a set timeframe, If they missed a meeting or call without providing an explanation, If they verbally committed to sign a contract but then went AWOL, If they started a product trial and youre still waiting for their verdict, If they havent come back to you after internal discussions. I just wanted to share my condolences and check in on you. ", "Hi, great job on the article you posted on Medium. Or, another variation is the Baseball Opening, which is Im calling to just touch base. For example, Tom offers no additional reasons for why the report is worth reading (e.g., I really think the winter forecasts would be of interest to you finance team.) nor does he suggest next steps to encourage Anna to take action (e.g., Happy to talk you through it. You dont have to be someones best friend or family member to check in on them if you know theyre struggling. ", "Hi, we are featured on Forbes for our amazing quality of service. ", "Hi, here is a demo video on our products/services. If it was an article that made you think of checking in with that person, this message could be a good choice. ", "Hi, I came across [competitors name] performance increase, using [tool/services]. Heres a brief recap of what we discussed on our call last Tuesday: [List main points and suggestions]. Hope your week is going great! Thats the email marketing philosophy we embrace at ABC Consultants, too. Check how things are going as their contract with a competitor is winding down. And ask if the prospect is experiencing it. I notice you havent sent me any follow-up emails yet.Please inform me when you get a moment,Mrs. Leaders with your experience and knowledge bring valuable insight to the company.. You can send an enthusiastic message requesting further conversation if youre willing to spend some extra time checking in on a friend. Your writing, at its best go check. It's a Sunday morning, and you're just waking up. Whether it's in your sales email subject line or the email body, "Just checking in" as a follow-up email strategy is overused. Give them clear-cut options so its easy for them to answer. Are you tired of sending out a generic email thanking the prospect for their understanding? Just hearing or reading those words could be enough for the recipient to start feeling a little bit better, if only for a moment. at the same time. email. Example: You are cordially invited to join our companys latest educational event next month, please RSVP if youre interested.. There are, of course, many situations where its necessary to check in on your prospects and customers, such as: So the question isnt whether you should check in on your contacts, its about how you should do it. Follow it up with an inquiry about how theyre coping with life in general, or just let them respond on their own terms.