Visit our frequently asked questions page for our most commonly answered questions on COVID-19. Your COVID test at the hotel Planning of coffee breaks, lunches and dinners. Your best info will come from the resort.have you contacted them or searched their website? There are many locations to get tested at no cost. When you have a positive test (RAT or PCR) and you tell the hotel, they move you to the quarantine wing at the Barcelo Maya PALACE (or you are free to leave the resort). Heaven At The Hard Rock Hotel Riviera Maya, Aventuras Club Lagoon and All Suites Resort. Room service is not good, it is cold and you cannot order alcohol. The quarantine period is not 14 days. When you have a negative test you can leave the room/quarantine wing but rules seemed fairly arbitrary. Re: PCR Test At The Barcelo 1 year ago Save Yes you can and I believe it's $125US per person. If you want to know more about our program, please consult our health and safety measures. It has other hotels listed but includes Barcelo. You can also call the COVID-19 Hotline at 888-535-6136 or email us atCOVID19@michigan.gov. Re: Barcelo Maya Tropical/Colonial - covid-quarantine conditions 1 year ago Save I called the hotel with the same question - yes, you can quarantine at the resort. There is a pdf download link on this website: https://holaweddings.com/covid-testing-in-cancun-and-the-riviera-maya/#barcelo. I have never been able to find this pdf anywhere else including on the Barcelo Maya website but it looks legit. I have never been able to find this pdf anywhere else including on the Barcelo Maya website but it looks legit. New protocols and reinforcement measures that comply with the recommendations of the WHO. Dear traveler,We would like to thank you for the lovely review you shared following your recent visit to our Barcel Maya Beach and are delighted to read that we were able to match your holiday expectations. We still had 2 more days to wait for PCR results and had a normal room + bracelets again. The resort was not overly full and we were never close to others. At present, the general recommendations in Spain stipulate that the use of masks for individuals over 6 years of age is mandatory in closed public use areas. I emailed with someone from (ta && ta.queueForLoad ? The front desk almost never answered when you called, which was a huge frustration for me. Hotel closed according to season or refurbishment. This hotel has a maximum occupancy per room of people. Flexible service options: Room service, Grab & go. This topic has been closed to new posts due to inactivity. (I was basically asymptomatic but if you were sick and needed a We went to Barcelo Maya Beach and I caught COVID. You can get rapid tests daily in the hotel room (if you wait on hold long enough for them to pick up and you can book it). Show more Amenities Adapting processing menu to current regulations, for their safety. You will be inundated with spam if you put your email out there. The resort was not overly full and we were never close to others. Taxes and fees that are shown are estimates only. Apparently if you go premium its good. This topic has been closed to new posts due to inactivity. LANSING, Mich. (WILX) - The omicron variant of COVID-19 is multiple times more infectious than the original strain and even the delta variant. Delicious food. We are looking for current info on covid quarantine conditions on the premises of Barcel Maya Grand Resort for Barcelo Tropical or Colonial. Local testing labs are charging 600 pesos / 30$ US for these tests. We suggest splitting guests into more rooms and updating your search. The best part about your stay at The Barcel Maya Beach, was Guillermo Hernandez. Don't Bring COVID-19 Home. Catalonia Riviera Maya - Alcohol Serving Times? The pools at Barcelo Maya not safe for children 12 December 2022; Toddler Questions Re: Barcelo Maya Palace 09 December 2022; Fly Fishing El Dorado Palms Area 02 December 2022; Priority in the allocation of tables with easy access and better natural ventilation. Chef could do better on the cooking and seasoning. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We recommend that you check the situation in each community before your trip and always carry a mask on your person in case it is required during your stay. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. Gastronomy service adapted to the guest and with additional safety measures. you will likely be moved to another site (they have 5), and the quarantine period is 14days. During our stay several times our card keys stopped working but they got them fixed right away. Unfortunately we do not have availability with this layout. Before returning home, remember that some destinations require documentation of a negative COVID test. Thankfully, our PCRs were negative so we only had 5 extra nights but it could have easily been 14 or longer if my partner had gotten a positive PCR (again, Canadian rules). This hotel has a maximum occupancy per room of people. Readjustment of capacity limits according to guidelines. Both the measures and the exceptions may vary depending on each autonomous community. To use our mobile site, please enable JavaScript. Any kind of service, food, towels, water (there is no cleaning) is slow or never happens because they are under staffed. Good luck. they stopped responding. Get our best offers and exclusive promotions. Alternatively, you may use, https://holaweddings.com/covid-testing-in-cancun-and-the-riviera-maya/#barcelo. It has other hotels listed but includes Barcelo. For this reason, in collaboration with local laboratories, we offer the possibility of taking a COVID test in our hotels. Warning if you go on the free bus into Puerto Carmen do NOT buy from the Jewelry store opposite hotel. I think I found where the fee for antigen US was $18 but not sure. It is a con they will tell you a ring stone is a sap hi when it isnt and promise to email a receipt and proof then dont and you cant contact them. This topic has been closed to new posts due to inactivity. This topic has been closed to new posts due to inactivity. Barcelo Maya Palace experience The WE T on Feb 04, 2023 Great family resort, clean, the rooms are big, a lot of entertainment and activities for all ages. Is the PCR rapid Covid test available at Barcelo? Lock in the lowest price from these sites. Antigen test is required 1 day prior. over a year ago Answer 2 answers Property representative Barcel M Riviera Maya, Mexico 0 Votes Dear Judy M, Thank you for taking the time to contac us, The PCR rapid COVID test is not available at Barcel but we can offer you information a security medical center Best regards over a year ago With myBarcel, you'll get these exclusive benefits: Your account has been successfully created. For those curious, I want to explain what happens because we looked for this info before we decided to go anyway, note that to return to Canada, you need a negative PCR test (they are expensive and take about 40 hr to get results). Upon arrival at the hotel, you will be given all necessary instructions. Such a beautiful and clean resort. Move me to Palace better room but man horrible view of woods. I'd estimate that 90% of guests were following the rules. Also what is the cost of the antigen test? ngel Cruz, Director General at Barcelo Maya Beach, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. You pay almost full price for your additional nights but don't get bracelets/room keys so you can't leave the room and only room service is allowed. To use our mobile site, please enable JavaScript. The health authorities have determined that the use of masks should be used at all times. I could give tours and reviews of every restaurant, bar, show, pool and beach because we have been here so often but in a nutshell.worth it. Local testing labs are charging 600 pesos / 30$ US for these tests. Redistribution of seating according to social distancing guidelines. Also, if I were you, I would not post my email on any forum.you are asking for spam. If you have a promotional code, you can add it later during the booking process. Receive your certificate Adapting processing menu to current regulations, for their safety. Your COVID test at the hotel Ask for your COVID test at the hotel reception desk before 11 am. Testing at the resort is easy but you wait in a room with a lot of people that may have COVID. Answer 1 of 5: Now that the US requires a negative test within 24 hours of return, does the hotel have the capability of providing test results in that time frame? Typical prices in (ta && ta.queueForLoad ? This was really stressful but we still enjoyed many parts of the trip and there were a few exceptional staff members that when I begged helped us out and explained things. Great vacation, but not during Covid Review of Barcelo Maya Palace Reviewed February 2, 2021 We were at Barcelo Palace from Jan 25-30 2021. Digital communication via the Barcel app. Review tags are currently only available for English language reviews. Typical prices in Playa del Carmen are 500 pesos. This is the version of our website addressed to speakers of English in the United States. This was really stressful but we still enjoyed many parts of the trip and there were a few exceptional staff members that when I begged helped us out and explained things. I have never been able to find this pdf anywhere else including on the Barcelo Maya website but it looks legit. Check the health and safety regulations for travel to your destination here. We provide answers to any questions you may have regarding your bookings or hotel safety. Can someone tell me what the covid testing process was for staying at say the Barcelo beach property? Is it still very We are going to Barcel Maya Palace in early June. Readjustment of capacity limits according to guidelines. The "unknown" parts of this potentially happening is scary and I don't recommend it! Barcelo Maya Tropical/Colonial - covid-quarantine conditions, Re: Barcelo Maya Tropical/Colonial - covid-quarantine conditions, Get answers to your questions about Puerto Aventuras. Upon arrival at the hotel, you will be given all necessary instructions. Up to 10% extra discount by accumulating stays, Exclusive conditions on services offered by the hotel, We do not currently have any hotels or destinations that match, Sorry, we have not found any destinations for. The Management. It used to be on their website but now i can't seem to find it. Get Tested Today At No Cost. They seem totally careless. Testing at the resort is easy but you wait in a room with a lot of people that may have COVID. Get Tested Today At No Cost. Any kind of service, food, towels, water (there is no cleaning) is slow or never happens because they are under staffed. What health and safety measures are being taken in hotels? Antigen test is required 1 day prior. I believe a lot of people at the resort have it and they never asked for vaccine information on arrival, only sometimes test your temperature before entering the buffet/restaurants and there is no enforcement of mask wearing - we only ate outside and wore masks religiously. This is the version of our website addressed to speakers of English in the United States. more, You seem to have JavaScript disabled. Call the COVID-19 Hotline at 888-535-6136, press 2 for help finding a test site. Depending on the partner center being used, they will either provide you with a test kit or the health staff will come to your hotel. There is a pdf download link on this website: https://holaweddings.com/covid-testing-in-cancun-and-the-riviera-maya/#barcelo. Once the test is completed you will receive an email or SMS within 24 hours which contains your test results and the required certificate to return home without restrictions. FAQ - Airport Transportation and arrival information, FAQ - favourite places - Cenotes and more, FAQ - Taxi, bike, golf carts, Car Rentals, colectivos, Browse all 16,012 Puerto Aventuras topics , Alcohol Sales morning start time at Chedraui PA, Swim up Rooms at the Barcelo Beach/Caribe. Typical prices in Playa del Carmen are 500 pesos. The web Browser you are currently using is unsupported, and some features of this site may not work as intended. Ask for your COVID test at the hotel reception desk before 11 am. Are you already listed as a COVID-19 testing site in Michigan? more. Testing at the resort is easy but you wait in a room with a lot of people that may have COVID. Map updates are paused. When you have a positive test (RAT or PCR) and you tell the hotel, they move you to the quarantine wing at the Barcelo Maya PALACE (or you are free to leave the resort). You can get rapid tests daily in the hotel room (if you wait on hold long enough for them to pick up and you can book it). The date and price shown corresponds to nearby hotels. The form is located under the 'Sharing' tab and through the link called 'Minor Access Request.'. Depending on the partner center being used, they will either provide you with a test kit or the health staff will come to your hotel. I hope this is helpful for someone questioning their vacation plans.More. An oasis of fun and relaxation in the heart of Caribbean paradise Barcel Maya Tropical*****, located along one of the world's most spectacular beaches featuring crystal clear turquoise water, offers a luxury resort experience with a delightful All-Inclusive program. the Vacation Store Online Website? You pay almost full price for your additional nights but don't get bracelets/room keys so you can't leave the room and only room service is allowed. (I was basically asymptomatic but if you were sick and needed aWe went to Barcelo Maya Beach and I caught COVID. When you have a positive test (RAT or PCR) and you tell the hotel, they move you to the quarantine wing at the Barcelo Maya PALACE (or you are free to leave the resort). Don't Bring COVID-19 Home. No appointment required. - Eurofins/Megalab: Available in the hotels located on the Spanish mainland. A very enjoyable stay. Local testing labs are charging 600 pesos / 30$ US for these tests. Day of my quarantine they charge me $134 per night with room service. You should delete your post and repost minus your email. Get your COVID-19 testing site added to the test site finder tool. Both the measures and the exceptions may vary depending on each autonomous community. When you have a negative test you can leave the room/quarantine wing but rules seemed fairly arbitrary. Re: Barcelo Maya Tropical/Colonial - covid-quarantine conditions 1 year ago Save I called the hotel with the same question - yes, you can quarantine at the resort. We have launched a new concept called We Care About You. Live Web-Cam view of EDSS @ Kantenah Palladium, Heaven At The Hard Rock Hotel Riviera Maya. If you would like to start your morning with some positive energy, ask to be set in Guillermo section. The resort was not overly full and we were never close to others. Great vacation Cruiser61388762453 on Feb 04, 2023 5 of us had 2 junior sweets. Adaptation of the rest area, reception, and stall setups. 4. I could list problems we have had and not pick but really for the money, the resort is the best! Price: PCR $85 (I dont know would even want to book this room). Alternatively, you may use, https://holaweddings.com/covid-testing-in-cancun-and-the-riviera-maya/#barcelo. best to post in the Puerto Aventusa forum where the resort is located. Update your existing information found on the test site finder tool. Receive your certificate Tripadvisor performs checks on reviews. Get an answer from Barcelo Maya Palace staff and past guests. Barcelo Hotels & Resorts in Puerto Aventuras, Puerto Aventuras All Inclusive Family Resorts, Puerto Aventuras Cheap All Inclusive Resorts, Puerto Aventuras Adults Only All Inclusive Resorts. Thank you for taking the time to contac us, The PCR rapid COVID test is not available at Barcel but we can offer you information a security medical center. Barcelo Maya Palace or Maya Riviera for 18 year old? If you want to know more about our program, please consult our health and safety measures. A PCR test is $185 and an antigen test is $65. Many facilities can give an antigen test result within 30 minutes. Re: covid testing at Barcelo Riveria Maya specifically. Good or bad experiences? Typical prices in (ta && ta.queueForLoad ? We are thrilled you enjoyed your recent stay with us. We provide answers to any questions you may have regarding your bookings or hotel safety. The front desk did not know what they cost for quarantining at their resort would be; they suggested I speak to a manager. The date and price shown corresponds to nearby hotels. With each new customer, the minibar is emptied and disinfected. What are the requirements for mask use in Spain? I believe a lot of people at the resort have it and they never asked for vaccine information on arrival, only sometimes test your temperature before entering the buffet/restaurants and there is no enforcement of mask wearing - we only ate outside and wore masks religiously. MDHHS Free COVID-19 Test Sites Reduction of stationery material and signs, Supplementary textiles sealed (blanket, duvet). Reduction of stationery material and signs, Supplementary textiles sealed (blanket, duvet). Adapted entertainment program which prioritizes activities in outdoor areas, small groups and avoids the exchange of materials: digital Bingo, contests through screens, cooking workshops and much more. Testing at the resort is easy but you wait in a room with a lot of people that may have COVID. Monitoring of incoming and outgoing guests, as well as between guests attending other events. I have been able to book a medical company to come to my resort for an extra $20US per person charge. Your COVID test at the hotel Ask for your COVID test at the hotel reception desk before 11 am. When I pressed to inquire if my travel partner could stay as well (and would they receive discounted rate, and would it be same room or separate?) Is the PCR rapid Covid test available at Barcelo? Unfortunately, we do not have availability for this distribution. Lots of positives. Also, if I were you, I would not post my email on any forum.you are asking for spam. No sun bathing which wouldve help fight Covid and pass time faster. Best all inclusive for kids but with great food? Puerto Aventuras has plenty of Mexican restaurants. Anyone with signs or symptoms of COVID-19 should get tested, even those who are fully vaccinated or have already had COVID-19. CURRENT COVID PROTOCOLS Masks are required and distancing is requested in closed indoor spaces (buffets, lounges, bars, etc.). At the Barcelo Maya property i believe i read it was $65 USD per night per person. Children ages 11 and under will have their parent or legal guardian fill out the minor request form via MySparrow. (I was basically asymptomatic but if you were sick and needed a doctor there is a doctor's office in the resort or for $200 USD a doctor can come to your room.) Call the COVID-19 Hotline at 888-535-6136, press 2 for help finding a test site. You pay almost full price for your additional nights but don't get bracelets/room keys so you can't leave the room and only room service is allowed. Compulsory to wear a mask at all times, except at the table. You will need to download it and present it during your trip home. Many facilities can give an antigen test result within 30 minutes.